Depositing Funds

Register a New Debit/Credit Card

Once you have logged into your account, you can register a new card online or via our tablet or mobile apps by clicking ‘Add Funds', entering your card details, and hitting 'submit'.

Make a Payment on to your Account

To make payments online follow the previous step. You can also call our Customer Services Team to make a deposit over the phone, find our contact details here.

We offer various payment methods:

• Easy Bank Transfer: simply choose the amount you’d like to deposit and select the bank that you’d like the funds to be paid from. You’ll then be redirected to your banking app where you’ll be asked to confirm the payment.
• UK Debit Card (Visa, Switch/Maestro, Mastercard): Can be made online or over the phone.
• Credit Card (Visa, MasterCard): Can be made online or over the phone.
• Apple Pay is a mobile payment and digital wallet service developed by Apple Inc. It allows users to make secure and convenient payments using their compatible Apple devices.

There are no minimum deposits and payments are instant for all of the above methods.

Withdrawals

Once you have logged into your account, you can process a withdrawal by going to 'Account’ and clicking ‘Withdraw Funds’, then select your method of withdrawal either via bank transfer or card.

The minimum withdrawal amount is £50 of available funds (funds that are not being used to support the margin/NTR on any open positions). If the amount available is less than £50 then you will only be able to withdraw the full amount.

You may also make a request to withdraw money over the phone by calling our Back Office team, find their contact details here. The maximum withdrawal amount at one time onto a card is £25,000, apart from Mastercard which is £20,000. Although it is possible to make multiple withdrawals in one day.

We also offer card withdrawals which you’ll receive within 2 hours of your withdrawal being approved. Unfortunately, some card issuers are unable to accept funds via this relatively new method, and in such circumstances payments back to these cards will take the more traditional 2 – 5 days to be received. Any Bank Transfer should be in your account within 2 working days.